Last Modified: June 4, 2025
At AsapChop, your satisfaction is our priority. If you experience an issue with your order, we’re here to help.
Incorrect Orders: If you receive the wrong meal or incomplete items.
Non-delivery: If your order is not delivered due to a system or delivery issue and it wasn't your fault.
Quality Concerns: If the food arrives in unacceptable condition (e.g., spoiled, severely damaged).
Please email us at support@asapchop.com within 2 hours of receiving your order. Include:
Your order ID
A brief description of the issue
Photos (if applicable)
Refunds may be processed as:
A full or partial refund to your original payment method, or
A credit in the form of AsapPoints for future orders.
Note: Refunds are not guaranteed and will be issued based on an internal review of each case.
