Cancellation policy

❌ Cancellation Policy

Last Modified: June 4, 2025

We understand that sometimes plans change. You may cancel your order under the following conditions:

Cancellation Rules:

  • Before Confirmation: If the vendor has not accepted the order, you can cancel without any charge.

  • After Confirmation/Preparation Started: Cancellations may not be possible once the food is being prepared. You may be charged in full or partially based on the vendor’s policy.

  • Late Cancellations: Orders canceled after dispatch cannot be refunded.

To cancel, use the “Cancel Order” button in your app or contact our support team immediately at support@asapchop.com.